(CNN) — Just as passengers were feeling safe to get back in the virus-filled water, a new problem has struck the cruise industry — in this case, literally, with a 164,000-ton ship running aground in the Dominican Republic.
Norwegian Escape, a 2015-built megaship which can accommodate over 4,000 passengers, hit the seabed as it pulled away from Puerto Plata in the Dominican Republic on Monday, damaging the ship’s hull.
The rest of the cruise has now been canceled, with passengers being evacuated at Puerto Plata, from where they will be repatriated over the next two days. Travelers will receive a full refund on the aborted cruise, as well as a credit for the same amount to put towards a future voyage.
The next cruise, which was due to depart March 19, has also been canceled.
Puerto Plata was the first stop in the seven-day cruise, which had set out from Orlando on March 12.
Passengers onboard live-tweeted the grounding, which was due to wind. They were stranded overnight, but were refloated and returned to port at high tide on Tuesday morning — where they spent two days waiting to hear what would happen next as the ship was inspected.
NCL said in a statement:
“During the afternoon of March 14, 2022, Norwegian Escape made contact with the channel bed as it was departing Puerto Plata, Dominican Republic. In the early morning on March 15, the ship was refloated and returned to the dock at Puerto Plata, where she is currently located.
“While there is minor damage to the ship’s hull, all guests and crew are safe. The current cruise will be shortened, and the cruise scheduled to embark on March 19 will be canceled so that the necessary repairs can be made.”
Top photo credit: Erika Santelices/AFP/Getty Images